Hi 👋 I'm Alex, co-founder of LanguaTalk.
I created this page to explain how we gather reviews from students, and how you can assess us to help you decide whether to try our platform.
The first thing you may notice if you've searched for 'LanguaTalk reviews' is that we do not have reviews on TrustPilot or a similar site.
We launched in February 2021 and we're bootstrapped, meaning we do not have funding from investors. TrustPilot charges thousands of dollars each year just to collect and display reviews. We'd prefer to reinvest our modest revenues into improving the platform, rather than paying TrustPilot.
We've also set up our own transparent review system. In order to decide whether to book lessons with a tutor on LanguaTalk, you can check the reviews on their profile, and book a trial session. It looks like this:
We encourage students to leave a rating or a review after every lesson. Whilst it's completely optional, most students choose to do this regularly. Of course, these are ratings for the tutor, rather than for LanguaTalk. But if a student is happy with their tutor, they're almost certainly happy with us.
99.8% of ratings are 5 stars. This is largely because unlike most other platforms, we are picky about tutors. We only accept roughly 10% of applications, and look for tutors who are passionate about teaching and great communicators.
Another reason we do not use TrustPilot or similar services is that they are known to show lots of fake reviews, whilst allowing businesses to remove bad reviews. We don't think they deserve thousands of dollars from us each year.
As well as TrustPilot reviews, for certain language learning sites, you may see 'in-depth reviews' written by bloggers. These are usually biased because the company is paying the site in question every time someone signs up after reading the review. This is called 'affiliate marketing'.
You can never be sure of how trustworthy a company will be from just reading reviews. So I encourage you to assess us in multiple ways:
- Create an account and explore the platform to see how intuitive it is. Browse tutor profiles to assess their quality. Book a free trial session with one of the tutors on our platform. Unlike other sites, we do not require card details and the trial does not require a subscription you need to cancel.
- Check out our free learning content. For example, we currently have podcasts for Spanish, French and Italian.
- See who we are and why we created LanguaTalk here. If you care about how tutors are treated, here's how one of our tutors described their experience:
"I really like the ease and clarity of LanguaTalk. Everything is straightforward, nothing hidden, and as a teacher I feel heard and protected. I also really like how easy it is to get in touch with their team when I have questions. They are so supportive." - Renée, Dutch tutor
Hope to see you soon over on LanguaTalk!
Topic: LanguaTalk reviews