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Podcast: Optometry: The Ultimate O.D.
Episode: Setting Expectations - E113
Description: Setting Expectations - E113
Highlights from this episode:
Setting Expectations (00:44)
Office Talk: Pain equals Gain (17:58)
In today's episode, we are discussing the importance of setting proper expectations... from your staff to your patients. People are having to deal with worse buying experiences right now which is a bummer for them, but that also means it doesn't take much for you to stand out if you so choose. Be that amazing customer service that they aren't getting anywhere else and see how the word spreads! Enjoy! (00:44)
In our Office Talk t...