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Podcast: Under the Influence with Martin Harvey
Episode: 4 essentials you need for a great second visit!
Description: Retention is about 2 things; having a great connection with people, and communicating a high level of perceived value.
The first 2 visits can either set things up to make this easy or destroy the chance of doing either.
In the last episode, Martin mapped out the 4 essential principles of a great first visit.
In this episode, Martin maps out the 4 essential elements of a great second visit.
To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0
To register for the "Communicating to Improve Patient Care"...