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Podcast: The Property Management Podcast with That Property Mum
Episode: Property Management Lessons from an Airbnb Superhost with Juls Rollnik
Description: Have you tried staying in an Airbnb property? Did you have a great experience? A few thoughtful details often matter in the overall customer experience, and the host's job is to ensure the guest gets a 5-star experience every time. So what do an Airbnb Supershost and a property manager have in common? Well, it turns out there's a lot. Communication, customer experience, attentiveness, and an ability to listen are just a few of the secrets to success. If you want to know how to have a steady stream of 5-star reviews rolling into your business, grab a...