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Podcast: Lenny's Podcast: Product | Career | Growth
Episode: Customer-led growth | Georgiana Laudi (Forget The Funnel)
Description: Georgiana Laudi is the co-founder and CEO of a consulting agency called Forget The Funnel, where she helps SaaS companies scale and improve conversion rates through customer-led growth. Sheโs also a marketing and growth advisor to companies like MarketerHire, SparkToro, and Sprout Social. Previously, she was the VP of Marketing at Unbounce and has worked in growth marketing for over 20 years. In todayโs episode, Gia speaks about how to identify your ideal customer, how to map their user flows in order to find the biggest growth opportunities, and examples of product changes sheโs recommended that have led to...