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Podcast: SaaS District
Episode: Why Every SaaS Founder Should Care About Customer Onboarding with Sri Ganesan # 190
Description: Sri Ganesan is Co-founder & CEO of Rocketlane, a leading Customer Onboarding Platform and SaaS product that helps businesses by replacing generic project management and document collaboration tools with a unique, unified workspace. Sri has spent his last 9 years building and scaling SaaS businesses. His last start-up, Konotor, was acquired by Freshworks in 2015 and went on to become their fastest-growing product (today known as Freshchat). Prior to building start up, Srikrishnan was leading product teams at companies like Verizon, Rediff, and Jigsee.In this episode we cover:00:00 - Intro01:35 - Sri's Background + Freshworks Acquisition Story08:33...