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Podcast: Transforming Cities
Episode: Katie Kane of HILLS Properties
Description: On this episode I’m speaking with Katie Kane, Customer Experience & Training Manager for HILLS Properties - a family-owned company that develops, builds, owns and manages multifamily communities throughout the midwest.
The title and subsequent role of Customer Experience & Training Manager was originally curated to fill a gap and utilize one of Katie’s core passions of building brand recognition with associates and customers.
A self-proclaimed extreme brand loyalist, Katie advocated for creating customized experiences that are so memorable that they have to be shared.
She can often be recognized by her signature ligh...