Want to create an interactive transcript for this episode?
Podcast: Band of Traders - Together We Trade
Episode: Micah Kessel: CEO of Empathable
Description: This week in the China Shop, Micah Kessel, CEO of Empathable stops by for an interesting discussion on empathy and how it can affect the bottom line of corporations of any size. Micah also shows us how to spot companies with poor culture by looking into retention rates and explains how poor empathy disproportionately affects people who aren't part of the majority. We also discuss why typical trainings are ineffective and how Empathable is taking a different approach as it works with companies like Cisco, Meta and Altria.About Micah:For nearly two decades, Micah...