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Podcast: INspired INsider Podcast
Episode: Developing an Effective Customer Experience Strategy with Robin Smith Co-Founder of Virtual Logistics
Description: Robin Smith is the co-founder of Virtual Logistics with Scott Beaver. The company was founded in 1994 and helps businesses take the software they use and allows them to communicate with one another so the company never has to move data manually which prevents errors and ultimately saves money. Virtual Logistics allows Ecommerce business owners to not only focus on running and growing their businesses but to accelerate growth. Here's a glimpse of what you'll learn: [1:10] Jeremy introduces his guest, Robin Smith. [3:00] Robin talks about integration. [8:00] Product strategy, the use of shopping carts, and the customer experience. [12:00] Common integrations...