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Podcast: Tech Can't Save Us
Episode: Exploring a Customer-Led Approach to SaaS with Daniel Bakh from Fullview
Description: In this week's episode, we welcome Daniel Bakh, Co-Founder & CEO at Fullview, and learn about his passion to help humanizse SaaS companies so they can deliver amazing customer experiences.
Daniel understands how frustrating it is to wrap one’s head around customer issues. So he built Fullview, a platform that supercharges the process of recognizing customers' problems, boosting productivity and enabling a smooth experience for the end user.
At Fullview, Daniel’s mission is to ensure every modern SaaS company can easily deliver stronger technical support at scale. Personalization is key in creating a successful customer exper...