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Podcast: Get Paid For Your Pad | Airbnb Hosting | Vacation Rentals | STR Revenue Management
Episode: Hospitality Masterclass: 16 Tips to Create an Outstanding Guest Experience
Description: Today I chat with John Oden, superhost with properties in Nashville and Florida. John hosts his properties with his wife Ellen under the brand Stay in the South. He's a firm believer in offering his guests the best hospitality possible by creating outstanding guest experiences. Here's how he does it.We really focus on building a great guest experience, and we do so by making sure we absolutely nail the basics. Cleanliness is #1 - we are fanatical and impress that upon our housekeepers, who are wonderful. Getting our technology right - the fastest WiFi we...