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Podcast: Gut + Science
Episode: Michael Crafton | Employees First, Customers Second
Description: Truth You Can Act On: Happy Employees Create Happy Customers: It's crucial to maintain emotional ownership from employees regarding what your company is trying to accomplish. Providing the freedom for staff to make decisions empowers their happiness and fuels sustainable growth and success. Rely on Employee Referrals When Hiring: Your employees are your best gauge as to whether or not new potential hires will properly fit the culture of your business. It's incredibly expensive to lose new hires quickly - save time and money by relying on your strongest brand advocates to guide the process of adding staff...