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Podcast: Disney Insights
Episode: Benchmarking Disney: 13 People, 5 Days, 4 Parks, & So Much More
Description: A few weeks ago I had the privilege of hosting a dozen senior directors and managers from a non-profit organization in a week-long program at Walt Disney World. These individuals were wanting to improve the workforce experience back home. This experience encompassed four Disney theme parks in as many days plus visits to two world-class organizations, JetBlue and Give Kids the World. Since many of my listeners have been curious about the kind of work I do and the programs I have offered for nearly 25 years, I chose to make this podcast a study on not only how I...