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Podcast: Creating a New Healthcare
Episode: Episode 95: ‘How COVID-19 is Reframing Healthcare in America’ with Lee Becker, Solutions Principal at Medallia Inc.
Description: Dear Friends & Colleagues,
On Friday March 27th 2020, I launched a limited podcast series addressing how the COVID-19 pandemic is reframing American healthcare. You can find the introductory episode here. In this series, I am interviewing future-facing and courageous healthcare leaders and entrepreneurs – asking two questions:
(1) How is the COVID-19 pandemic immediately changing the way you are delivering healthcare?
(2) How will COVID-19 reframe American healthcare for years to come?
The episode this week outlines an approach to designing the healthcare consumer experience that, in my opinion, will become a required standard of care...