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Podcast: Creating a New Healthcare
Episode: Episode #45 – Consumerism in Healthcare with Kevan Mabbutt
Description: Consumerism – the promotion of consumers’ perspectives & interests – is one of the hottest & rapidly emerging topics in healthcare today.
Whether you’re a large healthcare delivery network,  hospital system, surgical center, or ambulatory practice – if you’re interested in patient growth and retention, or in optimizing the experience & outcomes of care – you should be very interested in improving your approach to consumerism.
Many factors have contributed to the rapid rise of consumerism in healthcare. Â First, patients are being presented with an increasing array of care choices. Second, patients are footing a greater percentage of their healthcare bills. Â Third, peopl...