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Podcast: The Edges of Lean
Episode: Ep 70 Continuous Improvement and Empathy with Anjani Mahabashya
Description: Dr. Anjani Mahabashya had a childhood dream to be a doctor. She achieved her dream and got her dream job working in a premier medical center. Everything came crashing down the day she had a devastating fall. She is here to share what she learned about empathy, and why empathetic leaders matter when employees are at their most vulnerable. This is a story that all Continuous Improvement leaders who are working to build the habit of “Respect for People” should hear.
Anjani talks about her work in healthcare and her focus on improving the system for p...