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Podcast: UC Today
Episode: Luware – Forget Features, It’s All About Experience
Description: UC Today’s David Dungay hosts Oliver Lifely, Partner Manager at Luware.In this session we discuss the following:Why are we so obsessed with feature parity, why is this the wrong way of thinking?How do customers think about platforms like Teams that are typically not as feature-rich as more traditional offerings in the market?Why is the transition to thinking about customer experience and employee experience ultimately going to serve customers better than thinking about features?Watch on YouTube.