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Podcast: Thinking Inside the Box
Episode: How do we Evaluate the Future of Service? - Jonathan Shroyer
Description: In today’s episode, I chat with Jonathan Shroyer, a San Mateo, CA-based Chief Customer Experience Innovation Officer, at Arise Virtual Solutions Inc., a disruptive technology platform connecting the world’s biggest brands with a previously untapped network of small business owners and their agents. Prior to this, he held roles with Microsoft and Kabam.Jonathan’s mantra as a leader is to dream big and go forth to achieve what others say is not possible. The future is built by those that say how can it be done and adapt Nelson Mandela’s ‘Win or Learn’ philosophy...