Want to create an interactive transcript for this episode?
Podcast: Let's Talk Loyalty
Episode: #296: The Role of Community, Social Consciousness and Neurodiversity in Loyalty.
Description: This episode is sponsored by Points, a Plusgrade company. Read more about their Exchange solution as a growth channel for loyalty programs here.Today's consumers are conscious and connected, and their expectations of brands continues to grow.As loyalty marketers, we face the complex challenge of creating emotional loyalty with these highly informed members, and also increasing expectations on finding ways to build powerful environment, sustainability, and governance propositions for our brands, without being accused of greenwashing.My guest today to help tackle some of these industry challenges is Dr Chris...