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Podcast: Keep Optimising
Episode: Customer Experience in DTC Delivery with The Postal Hub Podcast's Ian Kerr
Description: Ian Kerr is the founder and host of the Postal Hub Podcast and somewhat obsessed with delivery.We're continuing our exploration of the different facets of improving customer experience - this time diving into delivery that all important step of getting the parcel into your customers hands.Episode sponsored by Klaviyo****Get all the links and resources we mention & join our email list at https://keepopt.comLove the show? Chloe would love your feedback - leave a review here: https://keepopt.com/review or reply to the episode...