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Podcast: Construction Brothers
Episode: The Golden Rule Do Unto Others | 5 Minute Friday
Description: We've heard it a million times: Treat others as you would like to be treated. Today we discuss how to balance the classic moral principle of The Golden Rule with an age-old business maxim: The customer is always right. In the service industry, employees and managers often face challenges when attempting to implement the practice of treating others as you’d like to be treated. Tyler reflects on a tough job from his younger years, and we discuss how his manager could have handled the process differently. Any organization that conscientiously puts the golden rule at the center of their oper...