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Podcast: Be a PROFITABLE Badass Small Business Owner
Episode: Understanding the Customer Experience in Your Small Business
Description: Understanding the Customer Experience in Your Small Business One of the most important things you can do in your business is to view it through the eyes of your customer or client. Let's face it, we are way to close emotionally and will often make excuses for what we see. Today I want to challenge you to take off your business owner hat and "walk" your business through your customer's eyes. What do they see? More importantly, what do they feel? Â ~~~~ Â The Local Small Business Coach Podcast is...