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Podcast: Accelerate Your Business Growth
Episode: Time To Win
Description: Clients and customers who have to wait very long on a response will not be customers for long. Jay Baer's new study, Time to Win, has yielded some remarkable insights into how response times affect the customer experience. He joins our host, Diane Helbig, to explain what your customers are thinking about waiting and how fix it. Jay Baer is the founder of Convince & Convert, a consultancy that provides content marketing, social media, and customer experience advice and counsel to some of the world’s most important brands. His new study on speed and consumer patience is a w...