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Podcast: The CU2.0 Podcast
Episode: CU 2.0 Podcast Episode 75 Milind Borkar Illuma Labs
Description: Send us Fan MailPasswords are broken. You know that. But do you know call centers are heading that way?Call centers are under attack by criminals. Smart criminals. And they are targeting credit unions.Credit unions are responding by asking more members ever harder questions. Just one problem. As the questions get more obscure - what was the make of the second car you owned - more members give wrong answers.Fraudsters incidentally often can perform q...