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Podcast: The CU2.0 Podcast
Episode: CU2.0 Podcast Episode 39 Futurist Chris Skinner
Description: Send us Fan MailConsumers don't want a digital bank. They want digital banking. That's a building block belief of futurist-blogger Chris Skinner who has become a regular on the conference speaking circuit.Even though what he has to say will upset many financial services executives.That's because he thinks many are going about becoming a digital banking prover all wrong.It's not about offering a mobile banking app. It's about a reconfiguration of the whole service delivery system.That system was created to distribute paper (think checks).