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Podcast: B2B Tech Talk with Ingram Micro
Episode: How IBM Expert Care Uses AI to Deliver Customizable Support and Predictive Coverage
Description: Downtime causes businesses to lose massive amounts of revenue every year. What if you could eliminate it by leveraging a proactive IT support staff backed by the enterprise brand name, one of the most extensive AI infrastructures in the worldβand available with customizable levels of service? Brian Weltens, principal technical sales specialist at IBM, joins podcast host Shelby Skrhak to take a deeper look into Expert Care: An affordable tiered support structurePredictive responseImproving business outcomes Enable your clients to streamline their processes and focus on what th...