Want to create an interactive transcript for this episode?
Podcast: Software Engineering Daily
Episode: Rasa: Conversational AI with Tom Bocklisch
Description: Chatbots became widely popular around 2016 with the growth of chat platforms like Slack and voice interfaces such as Amazon Alexa. As chatbots came into use, so did the infrastructure that enabled chatbots. NLP APIs and complete chatbot frameworks came out to make it easier for people to build chatbots.The first suite of chatbot frameworks were largely built around rule-based state machine systems. These systems work well for a narrow set of use cases, but fall over when it comes to chatbot models that are more complex. Rasa was started in 2015, amidst the chatbot fever. S...