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Podcast: Get A Better Broadcast, Podcast and Voice-Over Voice
Episode: 0744 – Telephony Voiceovers
Description: 2023.01.14 – 0744 – Telephony VoiceoversTelephony voice over – (‘voicemail’, ‘Message On-Hold’, ‘MOH’, ‘Integrated Voice Response’ or ‘IVR’ “for sales press 1, for help press 3…”)These voices have to represent the brand and what they stand for and might sound like and who they’re speaking to. The voice is the representative of the company and so a more mature, experienced voice might be most appropriate. Doctors’ and dentists’ callers probably don’t want to hear a teenager, they want someone who perhaps sounds more like ‘mum’ or the dentist themselves. Very often it’s just the staffer who’s available who gets to record...