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Podcast: Strategic Counsel by ForthRight Business
Episode: 4 Roles Client Service Should Play in Serving Business with Chris Wallen, BAREFOOT
Description: It should go without saying that client service is important for your clients and your business. And we’ve seen a looooooot of good and bad execution. Client service should play the role of keeping the client in the room at all times, challenging the client’s beliefs and perspective, having a clear understanding of the business and its goals, and seeking opportunities to make the business stronger. But lots of issues can arise. What if client service leans in too much to what the client wants? They feel they’re being minimized? They keep getting asked to do only w...