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Podcast: Pre-Hospital Care Podcast
Episode: Crew Resource Management (CRM) with Neil Jeffers
Description: In this session I will be talking with Neil Jeffers on CRM or Crew Resource Management. We will examine a working definition of CRM, why it’s of fundamental importance to Neil, the history of CRM, the symbiotic link between human factors and CRM, and the detrimental aspects of collective agreement. In the conversation we will also examine some of the theory, threat and error management, CRM tools that Neil uses and advocates, and finally how debrief can be a fundamental tool to improving CRM.
Neil has been a Pilot with London’s Air Ambulance for 16 years and...