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Podcast: Let's Talk Loyalty
Episode: #342: Helping Customers Choose Better - SAQ Shares Powerful Results Selling Wines, Beers and Spirits in Canada
Description: This episode is sponsored by Points, a Plusgrade company. Read more about their Exchange solution as a growth channel for loyalty programs here.This episode features a truly inspirational customer relationship program from Quebec in Canada.SAQ is a retail brand, selling wines, beers and spirits from 3,700 suppliers from 80 countries.It is one of the best examples we have seen of using customer data in a way thatβs equally meaningful to both customers and the business, which is owned by the Government of Quebec.Joining this episode to ex...