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Podcast: Let's Talk Loyalty
Episode: #343: Ideas for Airline Loyalty Professionals from Steve Hui, CEO, iFLYflat (Short Summary Show)
Description: This episode is sponsored by Points, a Plusgrade company. Read more about their Exchange solution as a growth channel for loyalty programs here.In this episode, Tom Peace summarises the key points from Steve Hui's interview with Paula Thomas about how earning loyalty points on airline schemes is easy but redeeming them is not.He shares his top tips and ideas for loyalty professionals to drive points redemption, which is vital for program health.Both Tom and Steve are passionate about airline loyalty programs and the collection of airmiles, and there...