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Podcast: The Start-Up Diaries Podcast
Episode: Scaling Operations For A Hyper-Growth Start-Up | Former VP Of Customer Operations @ Monzo | Rona Ruthen
Description: As former VP of Customer Operations at Monzo and a current Partner at Ventures Together, Rona Ruthen has a glittering career background within the operational tech space. In this episode, Rona delves into the important relationship between operations and tech within a business, what makes a great operational leader, and the common challenges that operations teams can expect to face...Covering her time at Monzo, Rona discusses her experience going from leading a team of 250 people to 1200 people and her advice for how to scale yourself up personally as a leader within a hyper-growth start-up. S...