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Podcast: The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
Episode: Scaling infrastructure to improve CX with Deepak Giridharagopal, CTO at Puppet by Perforce
Description: Today we’re going to talk about building infrastructure at scale while keeping in mind the people, processes, and platforms involved, and how this translates to an improvement in the customer experience.To help me discuss this topic, I’d like to welcome Deepak Giridharagopal, CTO at Puppet by Perforce.RESOURCESPuppet's 2023 State of DevOps Report: Platform Engineering Edition: https://www.puppet.com/resources/state-of-platform-engineeringThe Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcastSign up for The Agile Brand newsletter here: https://www.gregkihlstrom.comGet th...