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Podcast: Messy Business - with Libby Langley
Episode: #17 How to Handle Negative Feedback Without Losing Confidence
Description: Feeling bruised by client feedback — or worried it could happen? You’re not alone. It’s easy to take criticism personally, but what if I told you feedback could be the best growth tool you’ve got?In this episode, I’m diving into how to respond to negative client feedback with clarity, calm, and confidence — instead of spiralling into self-doubt or reacting on gut instinct. We’ll talk about how to reframe what might feel like criticism, what it really means when a trusted client speaks up, and how to handle feedback in a way that strengthens your business...