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Podcast: The Dental Brief Podcast
Episode: Mediation and Your Dental Practice | Dr. Kimberly Harms | The Dental Brief #192
Description: We are joined by Dr. Kimberly Harms to chat about Mediation and Your Dental Practice and much more! Dr. Harms is a former grief counselor and currently is a "Qualified Neutral" (Civil Mediator) in the state of Minnesota where she manages patient complaint intake for the MDA's Peer Review program.Major life events (such as death, divorce, and job loss) and even conflict can create feelings of shock, grief and leave us struggling to cope. These events have a significant effect on the dental team and our patients.With 30-years in clinical dentistry and 21 y...