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Podcast: Under the Influence with Martin Harvey
Episode: Google Review Shituation 💩💩💩
Description: Would you like to build your reputation through online reviews? Well, according to a recent study, 81% of people look at reviews when choosing a healthcare practitioner, making Google reviews an essential tool for your business. But what happens when you receive a negative review? How should you handle this challenging situation?
In this episode of our podcast, Martin delves into the strategies you can use to navigate these tricky waters. Join us as we explore the steps you can take to respond to negative reviews professionally and effectively, and how to use this feedback to improve your...