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Podcast: Alan Weiss's The Uncomfortable Truth®
Episode: A Conversation with Rebecca Hubbard
Description: I’ve been staying at the Lotte Palace Hotel in New York City since it was solely “The Palace” and run by the legendary Leona Helmsley. It’s ideally situated on Madison Avenue between 50th and 51st, right across from St. Patrick’s Cathedral, and in easy walking distance to all Broadway plays and only about 300 good restaurants.
Becky Hubbard has been the general manager for a dozen years amidst her 20 in the hospitality industry.
We speak here about staffing and sustaining a highly supportive and polite work force; of the rebound since Covid; of international tourism rebounding; and of a day that...