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Podcast: Helping Organisations Thrive with Julian Roberts
Episode: #22 James Kerr | Creating a company that your customers cannot live without: Indispensable!
Description: Today I am interviewing James Kerr who is a management consultant, coach and keynote speaker working to make a difference for businesses by helping leaders reshape the way work is done.
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We explore how we can create an organisation/company that is indispensable to their clients/customer, creating a business that your customers cannot live without. Looking at strategies like doing things "right" and not about perfection but right, with the key focus areas of leadership, vision, culture and people. And with people and culture ensuring we are creating an environment of trust and empowerment. A...