Want to create an interactive transcript for this episode?
Podcast: Bob's World
Episode: UPDATE 3/29/2023 Store process to speed up slows down customer experience
Description: THIS IS BOB’S WORLD…
THERE’S NOTHING WRONG WITH YOUR CLOCK OR SMARTPHONE… I’M COMING IN LATE.
A COMMENTARY ON WHY CONSUMER PROCESSES INTENDED TO SAVE EVERYONE TIME… ACTUALLY COST TIME… FOR BOTH THE CONSUMER… AND THE STORE… IN A MINUTE.
---
Support this podcast: https://podcasters.spotify.com/pod/show/bobwelch/support