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Podcast: ReThink Productivity Podcast

Episode: The Future Of Customer Experience

Description: Send us Fan MailSimon Fraser Vice President of CX Strategy at InMoment returns to the Podcast to talk about the future of customer experience (CX)He discusses with Simon:Why are you asking for customer feedback?Chat GPTSupervised Machine Learning & AITailored feedback modelling #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

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