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Podcast: IBS Intelligence Global FinTech Interviews
Episode: Ep574: How traditional banking is being disrupted by new products and strategies
Description: Jeroen Plag, Head of Group Strategy & Innovation, INGHow should banks position themselves not only to leverage the benefits of digitalisation but also to protect against previous unlooked-for increases in risk and resiliency issues. The challenge is to improve customer experience, revenue generation and efficiency while maintaining confidence in the bank’s cybersecurity profile and 24/7 availability of its services. Robin Amlôt of IBS Intelligence speaks to Jeroen Plag, Head of Group Strategy & Innovation at ING about the future of banking and the future of money.