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Podcast: Luxurynsight x FashionNetwork
Episode: Ep 70: Michael Kliger talks to Godfrey Deeny about “Curating Luxury Online” EN
Description: Meet our latest podcast guest, Michael Kliger, the CEO of Mytheresa, a leading online luxury fashion retailer that has become known for its curated selection of high-end fashion brands and exceptional customer service.In this episode, Michael sits down with Godfrey Deeny of Fashion Network to share his insights into the world of luxury e-commerce and the secret to Mytheresa's success: how Mytheresa uses data to attract and retain customers, and the importance of balancing data-driven decision-making with intuition and experience. During the episode, Michael emphasizes the importance of a customer-centric approach, a clear focus on the...