Want to create an interactive transcript for this episode?
Podcast: How to Lend Money to Strangers
Episode: Imagery that only your customers will know, with Matt Salisbury (Honey Badger)
Description: I'm bad at passing KYC checks. I know the classics, mother's maiden name, first pet, colour of my first car, all that sort of stuff. But, chances are, so do the fraudsters. Where I struggle is the financial data that banks now use, I simply don't pay that close attention to what they name their products, I don't know if my wife having a secondary card means I have two credit cards or one, I don't know which email address they have as their one on record, and I don't remember when I opened my last credit card.<...