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Podcast: The Reality of Contact Centres
Episode: Huddles: Do's & Don'ts
Description: Send us Fan MailDo you huddle every morning? What is the purpose? Are they motivational? Do you prepare for them? Do you pledge? In this short podcast Bob and Jeremy give you a series of Do’s and Don'ts about running worthwhile and effective huddles with your teams. If you’re a team leader or an agent, you will learn how to have better huddles which will make you more successful. Please listen, and share!Find more useful and essential contact centre development from realitytraining.com