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Podcast: Life Beyond The Numbers
Episode: #124 People Success - Kellie Lucas
Description: "There is a huge shift in thinking from being customer success to being people success. Because if you look after your individual people as well as the people in your customers, whether that's B2B or B2C, then you are going to be the most successful and impactful that you can." Kellie Lucas
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Kellie Lucas discusses the importance of a people-first approach to business. We talk about balancing extreme capitalism with a more supportive approach to work, the impact of purpose and culture on individuals and organisations, and the need for personal and social r...