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Podcast: Group Practice Accelerator
Episode: Managing Your Call Center & Creating Successful Outcomes
Description: Can you really create some level of economies of scale in your won call center while simultaneously creating a better experience for your patients as well as your staff? The answer is an emphatic YES. Scott Bonetti joins me again on the show today to break it all down. To dig deeper, plan to join us for “Building Your Enterprise Platform” in May! That and a quick review of the book “The Gap & The Gain” as well as my look at success in Q1.