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Podcast: The Dov Baron Show
Episode: Your Million Dollar Greeting [audio] with Dan Sachs
Description: Have you ever gone for a night out and had it ruined by bad service? Conversely, have you ever been having a pretty crappy night and had it turned around by fantastic customer experience? As business becomes more and more commoditized it’s easy for our business, our brand to get lost in the shuffle. So how can we incorporate the very best of hospitality into not only our business, but also our leadership? Well stay tunes because our guest on this episode is Dan Sachs. Dan is a professor at DePaul Uni...