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Podcast: The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
Episode: #356: Empowering Great CX Within Your Brand, with Mark Slatin, EmpoweredCX
Description: Today we’re going to talk about empowering great CX in organizations, and what it takes from leaders and employees to do so.To help me discuss this topic, I’d like to welcome Mark Slatin, Customer Experience Advisor and Consultant with EmpoweredCX and host of the Delighted Customers Podcast.RESOURCESEmpoweredCX website: https://www.empoweredcx.com/The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcastSign up for The Agile Brand newsletter here: https://www.gregkihlstrom.comGet the latest news and updates on LinkedIn here: ...