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Podcast: Let's Talk Loyalty
Episode: #369: Sally Beauty Shares A Focus on NPS and Diversity to Drive Customer Loyalty
Description: This episode is sponsored by Points, a Plusgrade company. Read more about their Exchange solution as a growth channel for loyalty programs here.Sally Beauty is a US based distributor and retailer of professional beauty products to both retail consumers and beauty salon professionals worldwide, and for the last two years, its Sally Beautyâ„¢ Rewards program account has been recognized by American consumers as one of their favorite loyalty programs.In this episode of "Let's Talk Loyalty", Gabriel Trujillo, Vice President CRM, Loyalty, Customer Analytics and Research at Sally Beauty shares his insights on...